Privacy Policy

This Privacy Policy explains how Startkare collects, uses, and protects information when you use our website, platform, and services.

Startkare is a product operated by Wassify Services. By accessing or using Startkare, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect only the information necessary to provide and improve our services.

a) Information You Provide

Name, email address, and phone number during signup or onboarding
Business details such as business name, category, and contact information
Telegram chat ID and related configuration details
Payment-related details (processed securely via third-party payment gateways)

b) Customer Enquiry Data

When a customer fills a form using your Startkare QR code or link, we collect:

Customer name
Customer phone number
Form responses submitted by the customer
Date and time of submission

This data belongs to the business using Startkare and is collected only to deliver the enquiry to that business.

2. How We Use Information

We use collected information strictly for the following purposes:

To provide and operate the Startkare platform
To deliver enquiry alerts via Telegram
To enable one-click WhatsApp responses
To activate services after successful payment
To improve platform reliability and performance
To communicate important service-related updates

We do not sell, rent, or trade your personal or business data.

3. Preview Mode & Unpaid Accounts

Startkare allows users to preview the system before activation.

During preview mode:

System features may be limited or inactive
Customer enquiries may be securely captured but not delivered
Telegram notifications remain disabled until activation

Captured enquiries are processed only after successful activation of the service.

4. Payments & Billing

Payments on Startkare are processed through trusted third-party payment gateways. We do not store your credit card, debit card, or UPI details on our servers.

Startkare follows a one-time setup fee model with no recurring charges unless explicitly stated for optional future features.

5. Data Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Sharing

We may share information only in the following cases:

With service providers required to operate the platform
To comply with legal obligations or government requests
To protect the rights, safety, or property of Startkare or its users

We do not share customer enquiry data with third parties for marketing purposes.

7. Cookies & Analytics

Startkare may use cookies or similar technologies to improve user experience, analyze usage patterns, and maintain session security.

You can control cookies through your browser settings.

8. Data Retention

We retain user and business data only for as long as necessary to provide services or comply with legal obligations.

Users may request deletion of their account and associated data, subject to applicable laws.

9. Your Rights

You have the right to:

Access your personal and business data
Request correction of inaccurate information
Request deletion of your data
Withdraw consent where applicable

Requests can be made by contacting us through the details provided below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Continued use of the platform after changes indicates acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or data practices, you may contact us through the contact details provided on our website.

Effective Date: 28th Dec, 2025