Refund & Cancellation Policy

This Refund & Cancellation Policy outlines the terms under which refunds or cancellations may be requested for services provided through Startkare.

Startkare is operated by Wassify Services. By using our services and making a payment, you agree to the terms outlined below.

Effective Date: 28th December, 2025

1. Nature of Service

Startkare provides a digital service that includes system access, configuration, and activation of a QR-based enquiry and booking platform.

As this is a digital service with instant access and activation, refunds are governed by the conditions stated in this policy.

2. Preview Before Activation

Startkare allows users to preview the platform before making a payment.

This preview enables users to understand how the system works before activation. We strongly recommend reviewing the preview carefully before proceeding with payment.

3. Refund Policy

Once payment is made and the service is activated:

• All payments are non-refundable
• No refunds are provided for partial use or non-use of the service
• No refunds are provided for change of mind after activation

This policy is in place because activation provides immediate access to the full digital service.

4. Cancellations

Users may choose to discontinue or stop using Startkare at any time.

However:

• Cancellation does not entitle the user to a refund
• Previously paid fees will not be returned
• Service access may continue or be disabled at our discretion

5. Exceptions

Refunds may be considered only in the following exceptional cases:

• Duplicate payment made by the user
• Technical error resulting in unsuccessful activation after payment

Any approved refund in such cases will be processed after verification.

6. Refund Processing

If a refund is approved:

• Refunds will be processed to the original payment method
• Processing time may take 7–10 business days depending on the payment provider

7. Contact for Refund Requests

To request a refund under the exceptions mentioned above, users must contact us through the contact details provided on our website.

Please include payment reference details and a brief explanation in your request.

8. Policy Updates

We reserve the right to update or modify this Refund & Cancellation Policy at any time. Any changes will be effective once posted on this page.

Continued use of the service after updates constitutes acceptance of the revised policy.